Privacy Policy
Privacy Policy
This Privacy Policy applies to the services of Henry & Amelia London. We respect the privacy of our customers and are committed to protecting the personal information you share with us. All personal data is handled with care, security, and confidentiality.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Data We Collect
When you place an order, create an account, or interact with our website, we may collect personal information such as:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (securely processed by third-party providers)
- IP address and device information
- Order history and customer service communication
- Website usage data and browsing behavior
We only collect data that is necessary to operate and improve our services.
How We Use Your Data
Your personal data is used to:
- Process, fulfill, and deliver your orders
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and service-related messages
- Improve our website, services, and overall user experience
- Prevent fraud and maintain secure transactions
- Comply with legal and regulatory obligations
Sharing Personal Data With Third Parties
Henry & Amelia London shares personal data with trusted third parties only when necessary to operate our business, including:
- Payment service providers
- Shipping and fulfilment partners
- Website hosting and technical service providers
These parties process data on our behalf and are required to handle your information securely and confidentially.
We do not sell, rent, or trade your personal data to third parties.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g. tax or accounting obligations).
Cookies
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Analyze website performance and traffic
- Support marketing and advertising activities
You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain features of the website.
Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability where applicable
Requests can be submitted using the contact details below.
Data Security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.
All payments are processed through secure, encrypted third-party payment providers.
Contact Information
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:
Business Name: Henry & Amelia London
Email: info@henryamelielondon.com