Shipping & Delivery

Shipping & Delivery Policy

At Henry & Amelia London, we aim to deliver every order as efficiently and carefully as possible. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are processed within 1 to 3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Please note that processing times may be extended during high-demand periods, promotions, or holidays.

Delivery Time

Estimated delivery time is 5 to 12 business days, depending on the destination and local postal services.

Delivery times are estimates only and not guaranteed.

Delays may occur due to factors beyond our control, including but not limited to:

  • high demand
  • customs procedures
  • carrier delays
  • weather conditions

Shipping Method & Fulfilment

Orders are fulfilled through our international logistics network and partner warehouses to ensure efficient processing and availability of our products.

Depending on stock availability and destination, orders may be shipped from various international locations.

Because of this, shipments may be subject to customs processing in certain countries.

Customs, Duties & Taxes

Any applicable import duties, taxes, or customs clearance fees are the responsibility of the customer.

These charges are determined by local authorities and are not included in the purchase price or shipping costs.

Shipping Costs

Shipping costs are calculated at checkout based on factors such as:

  • destination
  • order weight
  • shipping method

Any additional charges from customs or carriers are not included in the displayed shipping costs.

Responsibility for Delivery

Once tracking indicates that an order has been successfully delivered to the provided address, responsibility for the shipment transfers to the customer.

Customers are responsible for providing accurate and complete address details at checkout.

  • Address changes must be requested within 24 hours of placing the order
  • Changes after this period cannot be guaranteed

Henry & Amelia London is not responsible for lost or misdelivered packages resulting from incorrect address information provided by the customer.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Business Name: Henry & Amelia London
Email: info@henryamelielondon.com